Department of State GrowthTransport

Service Eligibility Guidelines

The decision to procure new bus services, or vary existing bus services is governed by the Passenger Transport Services Act 2011. The Act requires that, in every case, a decision is subject to the Service Eligibility Guidelines.

State Growth complies with the Service Eligibility Guidelines when assessing whether requests to add new school bus services or vary existing services can be approved.

The Guidelines were approved by the Minister for Infrastructure for use by the Bus Services Review project. As the project’s planned implementation date for new contracts has been delayed until 2020, any requests for new services or service variations will be considered as part of the broader service design and consultation process being undertaken by the project.

The Guidelines will be reviewed once the Bus Services Review is complete to ensure that they meet ongoing operational requirements.

The Guidelines can be accessed here.