Client support
As part of our Coronavirus we have introduced a number initiatives to support individuals and business during this period of uncertainty.
Initiatives to Support Tasmanians
It has been necessary to reduce or suspend some services. More information can be found on this page Limited and suspended services.
Driver Licensing - BPAY / Electronic Payment
BPAY is now available as an option for driver licence renewals.
BPAY details will be printed on the renewal forms sent to drivers whose licences are due for renewal in June 2020 and after.
People whose licences are due for renewal before June 2020 may contact Service Tasmania on 1300 135 513 or email State Growth on tes@stategrowth.tas.gov.au to obtain BPAY details.
View Frequently Asked Questions.
Driver licence renewals and medicals
View Frequently Asked Questions (PDF 103.9 KB).
Supporting Older Tasmanians
Tasmanians aged 65 years and older, and whose driver licence expires during the period 1 April 2020 to 30 September 2020 will have their driver licence renewed free of charge, and the licence card will be mailed to them.
If you wish to update your address details, call Service Tasmania on 1300 135 513 or use the online service.
View Frequently Asked Questions.
Support Drivers with Medical Conditions
In most cases, the requirement for a medical fitness to drive assessment will be extended by six months.
State Growth will contact you if we still need you to fulfil this obligation during this time.
State Growth has a web form to allow drivers to tell us about new medical conditions.
New to Tasmania - licence holders
New Tasmanian residents with a driver licence from interstate, New Zealand, or overseas (where they have been granted permanent residence) can apply to the Registrar of Motor Vehicles for an extension to the usual three month period they have to transfer their driver licence to a Tasmanian one.
See here for more information and details on how to apply.
Supporting Businesses
To support significantly impacted Tasmanian small businesses, $9.75 million in business vehicle registration savings and deferrals is available under the Business vehicle relief package.
For all the details - Business vehicle relief package.
What can I do online?
Transaction type | Link |
|---|---|
Vehicles & Registration | |
Drivers & Licensing | |
Other |
Can I send documentation electronically?
Yes! State Growth will accept any registration or licensing documentation/applications that do not require a payment including:
Transaction type | Link | Send to |
|---|---|---|
Vehicles & Registration |
| |
Drivers & Licensing |
| |
|
And the following applications will be accepted electronically if credit or debit card details are included in the email. Please include:
- Card number
- expiry date
Transaction type | Link | Send to |
|---|---|---|
Drivers & Licensing |
|
*You will need to provide credit or debit card details for this transaction to be processed
Contact information
If you are a customer currently engaged in a Medical Review case, the Mandatory Alcohol Interlock Program or a returning driver and want to know more about how the current situation may be impacting you, please contact dlu@stategrowth.tas.gov.au
Limited or suspended services
Government driving assessments – more information.