Department of State GrowthTransport

Returning Drivers Case Management

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What is Case Management?

Case Management is targeted towards an individual returning to driving or riding after a period(s) of disqualification or suspension and takes into consideration past driving/riding behaviours and convictions to develop the best approach to assist them modify behaviours that resulted in past offences and return to licensed driving.

Case Management supports people to re-enter the driver licensing system, by providing greater opportunity for offending drivers and riders to prove that they can drive or ride safely on our roads, which will benefit all Tasmanian road users.

The intent of Case Management is to assist drivers who are returning to re-enter the licensing system and to remain compliant with the laws around driving and driver licensing.

Each client is assigned a Case Manager who will with work with them through the process from applying for a driver licence to being reissued a licence and returning to driving.

Case Management is a flexible, adaptable and personalised approach. This approach has been implemented as it was recognised that not every client is the same and everyone has their own requirements and needs when it comes to a driver licence.

Case Management is a process of assessment, analysis and monitoring which takes into account all aspects of each driver’s circumstances to come to the most appropriate action in regard to being relicensed.

Who will be Case Managed?

Case Management has 2 programs – Novice Case Management and Case Management for full licence holders. The Novice Case Management program is for L1, L2, P1 and P2 drivers only.

Every client who has a period of licence loss will be assessed for Case Management. This involves a review of past driving history, periods of licence loss and traffic infringements.

Any client who shows a repeated pattern of driving behaviour contrary to the safety of themselves and other road users (i.e. repeated licence disqualifications/suspensions) may be placed on Case Management.

What will Case Management mean for me?

Being under Case Management can include the following: (these are possible outcomes only and will not apply to every client on this program):

  • Completion of educational courses or drug/alcohol counselling
  • Medical reviews
  • Periodic monitoring to ensure no further driving offences have been committed
  • Licence conditions such as time or purpose restrictions being imposed on the licence. This gives the client the opportunity to demonstrate their behaviour has changed and they can drive within the Law/road rules while still accessing employment, education and community activities
  • Extension of novice licence periods (L1, L2, P1, P2)
  • Peer or passenger restrictions
  • Night time driving curfews
  • Additional log book hours being required before being able to sit for a P1 licence
  • Probationary licenses (for Full licence holders only)

Decisions regarding any requirements to be completed before relicensing or any conditions placed onto a person’s drivers licence are made under the associated Regulations and the Decision Making Guidelines for Drivers Returning from Periods of Disqualification or Suspension (WORD).

Each client is assessed on an individual basis. All decisions made regarding a driver licence will be accompanied by a Statement of Reasons which outlines how the decision was made.

If you have any questions, please call the Driver Licensing Unit on 1300 135 513.

FAQS

  1. Why is it important for individuals to return to driving?
    The Government understands the importance of holding a driver’s licence, either car or bike, as it provides many Tasmanian’s the mobility to access employment, educational and social opportunities and remain a connected member of the Tasmanian community.
  2. Why is better to have people in the licensing system?
    If people remain unlicensed and drive or ride, not only are they committing an offence, there are no controls to support them rectify their poor driving/riding behaviours and they remain a risk to themselves and other road users.
  3. What is case management?
    Case Management is targeted towards an individual returning to driving or riding and takes into consideration past driving/riding behaviours and convictions to develop the best approach to assist them modify behaviours that resulted in past offences.
  4. Why introduce case management for returning drivers?
    To support people to re-enter the driver licensing system, by providing greater opportunity for offending drivers and riders to prove that they can drive or ride safely on our roads, which will benefit all Tasmanian road users.