Ride Sourcing in Tasmania
Ride-sourcing platform providers Uber, Shebah and Oscar have commenced operations in Tasmania. You can visit the platform provider’s website to find out more:
- Uber - uber.com/en-AU/drive/hobart/get-started/
- Shebah - shebah.com.au/
- Oscar – www.oscarrideshare.com.au
How do I use Ride-sourcing Services in Tasmania?
Ride-sourcing services are pre-booked via a smart phone booking application and payment system. You need to download an 'app' to use the service.
The driver is required to hold a current Ancillary Certificate, which means they have been assessed as being a fit and proper person to operate a Public Passenger Vehicle (PPV).
All ride sourcing vehicles are required to have undergone a vehicle inspection within the last 12 months.
Note: Ride-sourcing vehicles will not be able to:
- use taxi ranks
- accept jobs from passengers ‘hailing’ in the street
- solicit for passenger trade on a public street (for example by parking your car and calling out to people).
What can I do if I am not happy with the service provided by a Ride-source driver?
If you have a complaint which is of a serious or criminal nature you should contact Tasmania Police immediately all other complaints should be lodged with the platform provider through their on-line application.
If you are not happy with the response you receive from the platform provider, you can send a complaint in writing to the Registrar of Motor Vehicles. You should include as much detail (time, place, event etc.) as possible.
The complaint should be sent to email@example.com.