Department of State GrowthTransport

Taxis and Hire Vehicles

The Department of State Growth is leading the Tasmanian Government’s Regulatory Review of the Tasmanian Taxi and Hire Vehicle Industries (the Review). Information about the Review can be found at Taxi and Hire Vehicle Industries Regulatory Review.

Taxis are an important part of Tasmania's passenger transport system. Unlike buses, which transport large numbers of people over set routes at regular times, taxis can take up to four passengers (or more in maxi taxis) directly to where they want to go, when they want to go.

Tasmania also has a range of hire vehicle services that can provide more specialised forms of transport. The different taxis and hire vehicles used in Tasmania are:

Standard taxis can be sedans or station wagons, or sometimes small people movers. Some of the larger vehicles can carry up to 12 passengers, but most standard taxis can carry four passengers. Some of these taxis may be labelled as 'silver service' taxis.

Wheelchair accessible taxis (WATs) are normally people movers or passenger vans. These vehicles can carry wheelchair-reliant people, as well as people who don't use wheelchairs. Some WATs are branded or marked as 'maxi taxis', which refers to their alternative use as carriers of large groups of people.

Luxury hire cars provide pre-booked transport in a luxury vehicle or limousine.

Restricted hire vehicles provide pre-booked transport for certain special occasions such as weddings, as well as tours in sedans or small people movers.
There are currently over 500 taxis operating in Tasmania, about 20 luxury hire cars and 120 restricted hire vehicles.  Most of these vehicles operate in either Hobart or Launceston.

Passenger Information

Using Taxis in Tasmania

Taxi Fares

Industry Information

Owner-Operator Taxi Licences (00TLs)

The Transport Commission has made available Owner Operator Taxi Licences (OOTLs) in Tasmanian taxi areas, except for the Hobart taxi area.  The OOTLs have been made available by way of tender which commences on 29 September 2018 and will close on 17 October 2018 at 2.00pm.  To find out more information about the tender, download the Tender Guide here, or visit http://www.tenders.tas.gov.au.

The  Transport Commission made these OOTLs available in accordance with the Ministerial Notice to allow for OOTLS to be released for tender in all taxi areas across the State, except for the Hobart taxi area, issued by the Minister for Infrastructure on 25 January 2018. The Ministerial Notice had the effect of lifting the original state-wide suspension of the release of OOTLs.

The original state-wide suspension was designed to assist industry to adjust to the potential impact of ride-sourcing on the Tasmanian taxi and hire vehicle markets. Uber commenced offering its ‘UberX’ service in Greater Hobart in December 2016 and, to date, remains the only ride-sourcing company with significant market share in Tasmania. Uber has not expanded beyond Hobart and has given no formal indication that it plans to do so.

The decision to lift the suspension outside of the Hobart taxi area was made in response to feedback from some operators who reported demand for additional services in particular areas.

New wheelchair accessible taxi (WAT) licences continue to be available by making application to the Transport Commission.

Existing OOTLs, WATs and perpetual taxi licences can still be transferred. Note that approval from the Transport Commission is required for the transfer of an existing OOTL or WAT.

Industry Information

  • Following the passage of the Government’s legislation to support the operation of ride-sourcing services, In December 2016 Uber launched its ‘UberX’ product in Tasmania.
  • Shebah commenced operations in February 2018 and Hi Oscar are currently onboarding drivers in Tasmania.
  • State Growth is undertaking a wholesale policy and regulatory review of the taxi and hire vehicle industries. A key objective of the Review will be to minimise the overall regulatory cost burden for the industry as a whole.
  • The initial operation of ride-sourcing – which will be subject to close observation and a range of regulatory protections - will offer important practical evidence to inform the review and future policy and regulatory settings.  The result will be more efficient regulation of the taxi and hire vehicle industries, including ride-sourcing services.

Other Information

Taxi and Hire Car Operators Newsletter

Taxi and Hire Vehicle Industries Regulatory Review

Operator Information

Information about operating and driving taxis and hire vehicles, and approved auditors for operator accreditation.

Operator Forms

Forms relating to accreditation and taxi and hire vehicle licences.