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This process was undertaken under the Government’s election commitment to re-contract services with incumbent operators (where the service is still required, and performance requirements have been met).

Consultation and updates

Information updates for operators are included in the Transporter newsletter which is sent out to all contracted bus operators on a quarterly basis.  Past copies of Transporter are available here.

If you would like further information about the review of student bus services contact:

Passenger Transport Branch on 6166 3343 (between 9am – 5pm)

School bus service eligibility guidelines

The decision to procure new bus services, or vary existing bus services is governed by the Passenger Transport Services Act 2011. The Act requires that, in every case, a decision is subject to the Service Eligibility Guidelines.

The Guidelines were approved by the Minister for Infrastructure for use by the Bus Services Review project.

The Guidelines will be reviewed now that the Bus Services Review is complete to ensure that they meet ongoing operational requirements.