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1Advice from Registration and Licensing Services

Certain registration and licensing decisions may be appealed. If such a decision is made, you will be advised in writing of your right to seek an internal review, and how to apply.

Usually, reasons for the decision will be provided with the decision. However, if you are entitled to request a review, you can apply to the Registrar of Motor Vehicles for reasons for the original decision.

Please note that the original decision will remain in effect until the review is complete and you have been advised in writing of the outcome.

2Licensing and Ancillary Certificates

The following decisions can be appealed:

  • make a novice driver or novice rider subject to novice case management
  • about the content of a novice case management program
  • refuse an application for the issue or renewal of a driver licence
  • about a licence condition
  • refuse an application for the issue or renewal of an ancillary certificate
  • about a condition of an ancillary certificate
  • refuse an application for an exemption
  • conditions on, or cancel, an exemption
  • vary, suspend or cancel a driver licence
  • vary, suspend or cancel an ancillary certificate
  • that a person is no longer exempt from the requirement to hold a driver licence

For the full legislation please refer to the Vehicle and Traffic (Review of Decisions) Regulations 2021.

If you provide further information in connection with a decision, the Registrar of Motor Vehicles will consider that information and make a new decision. If that new decision is reviewable, the Registrar will advise you accordingly.

3Registration

The following decisions can be appealed:

  • refuse to issue a certificate of roadworthiness
  • cancel a certificate of roadworthiness
  • refuse an application for registration, or renewal of registration, of a motor vehicle or a trailer
  • about a condition of registration of a motor vehicle or a trailer
  • refuse an application for the transfer of registration of a motor vehicle or trailer
  • suspend or cancel the registration of a registered motor vehicle or trailer
  • refuse to clear a written-off vehicle label
  • refuse an application for a trade plate
  • cancel a trade plate
  • refuse an application for a short term unregistered vehicle permit for a motor vehicle or a trailer
  • cancel a short term unregistered vehicle permit for a motor vehicle or a trailer
  • reassess motor tax for a motor vehicle or a trailer
  • refuse to grant an exemption
  • vary or revoke an exemption
  • refuse to grant an application for a permit
  • impose conditions on a permit
  • vary, suspend or cancel a permit
  • impose conditions on an exemption

For the full legislation please refer to the Vehicle and Traffic (Review of Decisions) Regulations 2021.

If you provide further information in connection with a decision, the Registrar of Motor Vehicles will consider that information and make a new decision. If that new decision is reviewable, the Registrar will advise you accordingly.

4Internal Review

To be eligible to apply for an internal review, you must be the person to whom the decision relates, and you must make the application within 28 days after receiving notice of the decision. Applications for review must be in writing, and must clearly identify the decision to be reviewed and your reasons for seeking the review.

You can apply for an internal review by:

5External Review

A customer who is aggrieved by an internal review decision is eligible to apply for an external review. An application for external review is made to a magistrate and must be lodged in writing at the local Magistrates Court within 28 days of the person being notified of the internal review decision.

The magistrate considers the matter afresh, taking into account any evidence put forward by the applicant and the reviewing authority. This evidence may include new information that was not previously available to the Registrar or the reviewing authority.

The original decision made by the reviewing authority remains in force until a magistrate varies it or sets it aside.