The Department developed General Access Service Standards (PDF 1.1 MB) to describe different service levels based on community need and demand.
These standards contain tables based on a hierarchy as follows:
- High frequency link (every 15 minutes)
- Premium link (every 30 minutes)
- Standard link (every hour, including weekends)
- Urban link (every hour, without weekends)
- Regional link (at least every two hours, with some weekends)
- Access link (at least three weekday return services)
- Daily link (daily return service)
- Community link (two inbound, two outbound per week).