Accreditation is a compulsory scheme for operators of passenger transport services and hire and drive vehicle rental services. An accredited service must have a robust safety system in place to manage safety risks.
You are required to hold accreditation if you operate a passenger transport service. This includes:
Accreditation is also required for anyone who hires out self-drive vehicles (rental cars, vans, motor homes).
To apply for passenger transport accreditation you should:
To apply for hire and drive (rental vehicle) accreditation you should:
You should make sure the application is complete when it is submitted. The application process will take longer if your application is incomplete
Access information sheets on a range of topics that will assist accredited operators or those intending to apply for accreditation complete these tasks.
Your accredited service will need to undergo an audit in accordance with a condition of the accreditation.
If you need to arrange an audit, you will need to choose an approved auditor.
The Transport Commission may accept a self-audit checklist and report if your service meets specific criteria. A self-audit report may be accepted if you provide a Category C service, hire and drive passenger service, or if you are undertaking voluntary accreditation.
Approved Auditors for the purposes of operator accreditation under the Passenger Transport Services Act 2011.