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1Who needs accreditation?

You are required to hold accreditation if you operate a passenger transport service. This includes:

  • taxis
  • luxury hire cars
  • restricted hire cars
  • buses.

Accreditation is also required for anyone who hires out self-drive vehicles (rental cars, vans, motor homes).

2How do I apply for accreditation?

To apply for passenger transport accreditation you should:

  • complete the Self-Assessment Tool to determine which category of accreditation you need
  • complete the application form at the end of the Operator Accreditation Guide for that category
    • Operator Accreditation Guide Categories A and B
    • Operator Accreditation Guide Category C

To apply for hire and drive (rental vehicle) accreditation you should:

  • complete the application form at the end of the Operator Accreditation Guide

You should make sure the application is complete when it is submitted.  The application process will take longer if your application is incomplete

4Audit process

Your accredited service will need to undergo an audit in accordance with a condition of the accreditation.

If you need to arrange an audit, you will need to choose an approved auditor.

5Approved auditors

Approved Auditors for the purposes of operator accreditation under the Passenger Transport Services Act 2011



Gerry Bonner

Phone: 0418 131 888


Mark Dowe

DCA Dowe Consulting and Auditing

P O Box 285

Glenorchy TAS 7010

Phone: 0428 159 008




Geoff Lewis

Tasmanian Bus Association

Hugh Street

Hawley Beach TAS 7307

Phone: (03) 6428 7677 / 0409 287 678



14 Farley Street

Derwent Park TAS 7009

Phone: (03) 6277 7880

Paul Molenaar

Apollo Abrigo

Compliance Experts

PO Box 688

Beaconsfield VIC 3807

Phone: 03 9707 4841


Melinda Morris

P O Box 571, North Hobart TAS 7002

Phone: 0438 331 894 or 0427 561 405

Rhonda Mortimer

Mortimer Management Services

PO Box 101

Evandale TAS 7212

Phone: 0419 189 188


Peter Neilson

PJ Neilson and Associates

Phone: 0419 319 300


Robin Phillips

43 Fort Street

Riverside TAS 7250

Phone: (03) 6327 4482 / 0409 274 482

Fax: (03) 6244 7910


Rex Swain

24 Riverview Road

Riverside TAS 7250

Phone: 0408 132 699


Alison Wilkinson

Wilkinson Management Solutions

199 West Tamar Road

Riverside  TAS 7250

Phone: (03) 6327 4476 / 0438 032 853