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To meet this standard, the Safety Management System must have at least:

  • A procedure that sets out how notifications are to be sent to the Transport Commission if the BSP becomes aware that:
    • an affiliated operator enters or exits the service
    • a person begins or ceases in the role of responsible person for the accreditation
    • a vehicle or driver enters or exits the service
    • the responsible person’s or accredited operator’s contact details changes
    • the type of service changes
    • the driver or responsible person is charged with a serious offence, and
    • the service provided by the BSP stops.
  • A procedure for record keeping documenting how records are managed, kept and are readily accessible in a secure place for at least three years, relating to:
    • every previous and current procedure, and documentation to support when and why changes were made
    • notifications to the Transport Commission (Standard 1)
    • the Accreditation Certificate (Standard 1)
    • the National Police Certificate for the responsible person (Standard 1)
    • the training and awareness program (Standard 2)
    • the communication program (Standard 2)
    • the complaints relating to safety that were received and how they were managed (standard 2)
    • the performance of the service and how it was improved (standard 2)
    • the vehicle register (standard 3)
    • the driver register (standard 4)
    • the hazard management documentation (standard 5)
    • the risk management register, and
    • the incident management system, the incident plan, incident reporting, investigations and formal notifications.

Evidence required to demonstrate that the Standard is being met:

  • Documents describing:
    • a procedure for notification of a change of circumstance, and
    • a procedure for record keeping
  • Records showing that the above procedures are used.