Safety and privacy
Using a taxi or ride sourcing can be a convenient alternative to driving or taking public transport. To ensure a safe and pleasant trip, it’s important to understand your and the driver’s rights and responsibilities.
Taxis in Hobart, Launceston, Burnie, Devonport, West Tamar, Perth and Ulverstone must have a taxi security camera operating at all times.
Only people authorised by the Tasmanian Government can access recordings on taxi security cameras.
All Tasmanian taxis are required to be clearly marked, display a taxi licence plate and have toplights which show if they are already hired.
Ride sourcing vehicles do not have any external markings. You should check the app for information on how to identify your vehicle when it arrives to pick you up. Don’t get into a different vehicle.
For your safety do not use a vehicle from which the driver is soliciting.
As a taxi customer you must:
Your taxi driver can ask you to get out of the taxi if you:
It is an offence, and you may be arrested, if you leave the taxi without paying the fare. Penalties may include a fine or imprisonment.
If you leave something in a taxi you should contact the taxi company or the operator of the taxi you were in. The contact number will be displayed in the taxi.
Taxi operators will take any unclaimed lost property to a police station within seven days.