Operator Information
On the following links you will find information about obtaining accreditation to operate public passenger vehicles and Hire and Drive (rental) vehicles, information sheets for public passenger vehicles, approved auditors for passenger transport accreditation, and information about driving public passenger vehicles and taxi operations.
Passenger Transport
- Applying for Accreditation
- Approved Auditors - Passenger Transport Accreditation
- Operator Accreditation Manual - Transport Services other than Taxis (PDF 1MB)
- Operator Accreditation Manual - Forms (PDF 573KB)
- Operator Accreditation Manual - Taxi Services (PDF 2MB)
- Operator Accreditation Self Audit Checklist (PDF 165KB)
- Operator Accreditation Guide Categories A and B (PDF 5.04MB)
- Operator Accreditation Guide Category C (PDF 999KB)
- Hire & Drive Operations Information Sheet (PDF) - (WORD)
- Operator Accreditation Manual - Hire and Drive (PDF 2.7MB)
- Operator Accreditation Guide - Hire and Drive (PDF 2.88MB)
- Passenger Transport Services Operator Accreditation Information Sheet (PDF) - (WORD)
- Large Passenger Vehicles Information Sheet, (PDF) - (WORD)
- Taxi, Luxury Hire Car and Restricted Hire vehicle Information Sheet (PDF) - (WORD)
- Vehicle Inspection Information Sheet (PDF) - (WORD)
- Review of Decisions under the Passenger Transport Services Act 2011 (PDF) - (WORD)
- Review of Decisions under the Taxi and Hire Vehicle Industries Act 2008(PDF) - (WORD)
Ancillary Certificates
- MR92 Application and Guidelines to Drive a Public Passenger Vehicle (PDF 238KB)
- MR92 Application and Guidelines to Drive a Public Passenger Vehicle (WORD 208KB)
- MR93 Application and Guidelines to Drive a Taxi (PDF 374KB)
- MR93 Application and Guidelines to Drive a Taxi (WORD 341KB)
- Ancillary Certificate to Drive Public Passenger Vehicles (PDF)
- Current Ancillary Certificates for Public Passenger Vehicles (PDF) - (EXCEL)
Taxis
- Authorised Taxi Security Camera Systems Agents (PDF) - (WORD)
- Authorised Taximeter Adjusters (PDF) - (WORD)
- Taximeter Adjusters Information and Application (PDF) - (WORD)
- Approved Security Camera Systems (PDF) - (WORD)
- Operating Ages for Taxis (PDF) - (WORD)