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1School bus services – 3 February 2021

Changes to student travel in North West Tasmania commenced on 3 February 2021, the start of the 2021 school year.

This is to make the school bus network consistent with new school intake areas and School Bus Service Eligibility Guidelines.

Changes impact students travelling

  • wholly within the urban networks of Devonport or Burnie
  • into Devonport and Latrobe from Baker’s Beach, Kimberley, Railton, Melrose, Spreyton, Turners Beach, Leith, Ulverstone and North Motton
  • into Burnie from Wynyard
  • to school in Launceston from Perth, Devon Hills and Evandale
  • to Campania District School

Learn more about school bus service changes.

2North West bus network – 17 January 2021

A new general access bus network for North West Tasmania commenced on 17 January 2021. This includes urban services in Devonport and Burnie, and intercity services between Devonport, Launceston and Hobart.

North West residents now have better access to jobs, education and services.

The changes follow an extensive community consultation period from September to October 2019.

Change summary

The new North West Express service links Burnie and Devonport via Penguin and Ulverstone seven days a week.

It operates hourly in each direction on weekdays and Saturdays, and two-hourly on Sundays.

This means your appointments can be more flexible and you have more travel options. You can travel when you need to because there are 30 services a week in each direction, which is 19 more than before.

Services between Devonport and Launceston/Hobart have increased. There are now six services a day on weekdays and four a day on Saturday and Sundays.

There are new Sunday services to towns including Smithton, Wynyard, Latrobe, Port Sorell, and Sheffield, and on key urban routes.

Bus stop changes

To support the new North West bus network, we invested in many new bus stops, particularly in Burnie and Devonport.

As part of this process we consulted with Councils, bus operators and adjacent land owners on the bus stop location and design.

All these stops are accessible (DDA compliant). This makes public transport easier for people with disabilities or travelling with prams.

See maps of new, upgraded, and removed bus stops in the North West.

Consultation

We engaged consultants to undertake a detailed review of Devonport and Burnie urban bus networks. This included community workshops held in Burnie and Devonport in 2017. After the workshops, Phillip Boyle and Associates developed a report recommending a new network.

View the Phillip Boyle and Associates report.

Following the release of the report, we did further planning. We worked with bus operators and local councils to refine the network and develop new timetables and routes.

An extensive public consultation process was undertaken from September to October 2019. This invited feedback on network and intercity services between Devonport, Launceston and Hobart.

As part of the consultation process we received a total of 297 responses.

Feedback showed a high level of support for proposed changes.

After listening to feedback from the community, we made some changes to refine routes and timetables.

For example we:

  • changed routes in east Wynyard
  • maintained an Ulverstone to Burnie service so Penguin residents have more opportunities to shop in Ulverstone
  • adjusted timing to better align Wynyard and Devonport services with work finish times
  • maintained a general access school days only service between Mole Creek and Launceston

See the North West public consultation report.

3Regional timetable adjustments – 29 November 2020

On 29 November 2020 a number of regional timetables changed to better reflect actual travel times.

Derby/Scottsdale/Bridport to Launceston

Timings at Branxholm, Legerwood, Underwood and Ringarooma have been adjusted.

See the updated route 777 timetable for accurate departure times.

George Town and Low Head to Launceston

Services now depart George Town and Low Head later on the inward trip and arrive at George Town and Low Head earlier on the outward trip.

See the updated route route 772 timetable for accurate departure times between Low Head and Dilston.

Tasman Peninsula to Hobart

On Saturdays, Sundays and Public Holidays, services to Hobart will now depart later at 7:50am and arrive at Nubeena 20 minutes earlier at 4:55pm.

The service to the Tasman Peninsula will still depart Hobart at 3:00pm.

See the updated route route 734 timetable for accurate departure times.

West Coast to Burnie

All inwards and outwards services now depart Zeehan five minutes earlier.

See the updated route route 747 timetable for accurate departure times.

4Contracts – 30 June 2020

The Bus Services Review project was a major four year project to provide existing bus operators a further contract.

New contracts are for 5 + 5 years, as long as the operator meet key performance conditions and there is an ongoing need for the service.

The project ended on 30 June 2020.

For more information see the Bus Services Review project page.

5Transportme ticketing system - 19 April 2020

From 19 January 2020 to 19 April 2020 a number of bus operators started using the Transportme smartcard ticketing system.

A Transportme card can now be used on services operated by:

A Transportme card means you don’t need to carry cash to catch the bus and you save 20 per cent on normal fares.

You can use the Transportme app to recharge your card and access real time bus tracking to see where your bus is.

Apply for a Transportme card by selecting your operator from the list.

Learn more about ticketing.

6Northern bus network – 19 January 2020

A new general access bus network for Northern Tasmania commenced on 19 January 2020. This includes Launceston and surrounding towns and regions.

Buses now provide better access to employment, education and other services.

The changes follow an extensive community consultation period from April to June 2019.

Change summary

The changes include more direct routes, more frequent services, and new Sunday services.

New timetables provide more consistent departure times, improved reliability and minimised transfer times.

In a big win for commuters across the broader Launceston city area. A new high frequency cross-city route links the university and Kings Meadows. It travels via Mowbray, Invermay, Inveresk, the city, Launceston General Hospital and Six Ways.

Across the region, there are now more services more often to major towns, including Legana, Exeter, George Town, Perth and Bridport. There are better links for the West Tamar, north east, east coast and Northern Midlands areas.

There are trial services to address concerns raised during consultation in Riverside/Trevallyn and Waverley/Ravenswood.

Consultation

An extensive public consultation process was undertaken from April to June 2019. This invited feedback on the Metro urban Launceston network and the Northern regional network.

During the consultation process we received a total of 388 responses. Of these, 181 related to the urban Launceston network, and 207 related to the Northern regional network.

As a result of this feedback, we changed some routes and timetables.

For example we added more Coles Bay services, and maintained the Blackstone Heights route through Neptune Drive and Glover Avenue.

After we released the consultation report, we made some more minor changes to make timetables accurate.

See the Northern public consultation report.

7Concessions – 19 January 2020

From 19 January 2020, any concession card accepted on the urban network is also accepted on the non-urban and regional network.

Before, different concession eligibility criteria applied for urban and non-urban areas.

Concession fares in non-urban and regional areas will continue to be distance-based fares, set at half the price of a full adult fare.

For more information see the Concessions page.

8Fares – 19 January 2020

Some changes to fares were introduced in northern Tasmania on 19 January 2020.

All passengers travelling within urban Launceston pay the equivalent Metro urban fare, regardless of operator.

Where two or more bus operators in northern Tasmania provide a service along a common corridor, the lowest fare will be charged. If the operator uses a smartcard ticketing system which offers a discounted fare, passengers must use the card to access the discount.

To access updated fare tables see the Fares page.

For more information on ticketing and transfers visit the Ticketing page.