We’re working to make public transport more convenient by providing more payment choices, quicker boarding and more efficient fare calculation.
Starting Monday, 8 December 2025, we’re trialling contactless tap on tap off ticketing for single trip adult full fares on all Derwent Ferries services between Bellerive and Hobart.
For now, keep using your usual payment method for:
- concession, child, and group fares on these services
- if you’re transferring to / from a bus
- all other public transport
What is changing?
As a ferry passenger, you’ll have access to the new tap on, tap off contactless ticketing that will later be rolled out across Tasmania. You can use your Visa or Mastercard – either the physical card or virtual card in a digital wallet on smartphone or smart watch – to pay for adult full fares. GreenCard, cash, regular EFTPOS are still accepted during the trial phase.
To use the new contactless method, tap on at the card reader with your credit card, bank debit card, or smart device before you board. At the end of your trip, tap off with the same card or device.
Note you can only tap your card or device once as you board. You cannot pay for multiple passengers with one card or device.
Concession and child fare information: For now, keep using your usual payment method for concession, child, and group fares.
Transferring between services: Continue using your GreenCard if you’re transferring to or from a bus.
How to use contactless ticketing
- Before boarding the ferry, follow the signs to the contactless card reader located on the wharf.
- Tap your debit card, credit card, or smart device to the card reader until you see a large white tick.
- After you disembark, follow the signs to the card reader on the platform and tap off with the same card or device. It will again display a white tick if the tap is successful.
If you tap on at a ferry terminal and decide not to board the ferry, you can tap the same card reader with the same card or device a second time within 20 minutes to cancel the fare.
Important information
When using the new ticketing system, you must tap on and tap off with the same card or device. Forgetting to tap off or using a card or device that is different to the one you used to tap on will incur a default fare, which may be more than the actual fare for the distance travelled.
Contact us
For queries relating to contactless ticketing, phone 1300 784 636 between 8:00 am and 5:30 pm Monday to Friday, excluding public holidays.