If you have difficulty applying:
- check that you meet the eligibility requirements for a student bus pass
- An applicant who provides their concession information on behalf of a dependent must have that dependent listed on their concession card and must be the same parent or guardian who receives the Family Taxi Benefit for that dependent
- if the student is 16 and over and has their own concession card, they should be the applicant and complete the application
- request a paper application if using an Under 16 concession card
- request a paper application if applying for under Special Circumstances
- wait until after 4am if you are applying after midnight on weekdays or after 8pm on weekends
- this is because your eligibility will be checked with Services Australia (Centrelink), which is not available between midnight and 4am on weekdays and 8pm and 4am on weekends.
If you need help or more information
- see the Student Bus Pass page
- email bus.passes@stategrowth.tas.gov.au
- call 1300 135 513
If you have held a student bus pass before, you will need a different page:
- if your pass has expired, go to renew an expired pass
- if your details or travel requirements change before your pass expires, go to update details on a current pass
- if your pass is damaged, lost, or stolen, go to replace a damaged, lost, or stolen pass.